1. How do I upload my photo?
2. What kind of photo should I upload?
3. When I uploaded my photo it was sideways. How do I fix that?
4. My head is tilted in my photo. Is it going to work?
5. What should I do if my face is a lot smaller or a lot larger than the white face box?
6. Do I have to have a photo to upload?
7. What will happen if I use one of the images provided?
8. How do I select facial areas and types of treatment?
9. Can I upload a different photo?
10. How do I toggle between my “before” picture and my “after” picture?
11. I like my results with IMAGINE. What are my next steps?
12. How can I show my results to a friend?
13. How can I keep my results?
14. Should I show my results to my aesthetic physician?




1. How do I upload my photo?
Select the “upload your picture now” button and choose the digital photo file you would like to use from the file menu that appears. Once you’ve found the right photo file, click on it and press the “select” button.

2. What kind of photo should I upload?
For best results with IMAGINE, choose a photo of yourself where you are looking straight at the camera in neutral lighting (not too light or too dark). Try to avoid photos with shadows over your face. Images with a resolution of at least 500 x 500 pixels work the best.

3. When I uploaded my photo it was sideways. How do I fix that?
Use the rotate icon to rotate your image 90º until it appears upright.

4. My head is tilted in my photo. Is it going to work?
Use the left or right arrows in the Adjust Photo page until your head appears vertically straight.

5. What should I do if my face is a lot smaller or a lot larger than the white face box?
Adjust the white face box so that it is aligned to your face. Ideally, you want the white box to cover just your forehead, eyes, eyebrows, nose, lips, and jaw. You can drag and drop the white face box or you can enlarge/shrink it by moving any of its corners.

6. Do I have to have a photo to upload?
No. You are welcome to use any of the four photos we’ve provided.

7. What will happen if I use one of the images provided?
You will be able to use the IMAGINE tool to see the difference volume can make on the individual’s face you’ve selected.

8. How do I select facial areas and types of treatment?
Click on the button representing the volume you would like to see for each facial area. For instance, if you would like to see “full” volume for eyes, click the “full” button next to where eyes are listed.

9. Can I upload a different photo?
You can upload a different photo or choose one of our four images at any time by selecting the “change photo” button on the lower left hand corner of the screen.

10. How do I toggle between my “before” picture and my “after” picture?
Once you’ve entered your volume selections for each facial area, press the “see results” button. You’ll now be able to see your before and after results by selecting the “before” and “after” buttons underneath your photo. If you want to see your before and after images side by side for comparison, select the “view side by side” button.

11. I like my results with IMAGINE. What are my next steps?
If you are ready to try dermal fillers (such as Restylane®) we invite you to consult with an aesthetic physician. You can find an aesthetic physician in your area by selecting the “find a doctor” button.

12. How can I show my results to a friend?
Select the “send to a friend” button, provide the contact information requested in the form and your results will be emailed to your friend.

13. How can I keep my results?
You can either print your results by pressing the print button, or you can email the results to yourself or a friend by pressing the email results button.

14. Should I show my results to my aesthetic physician?
Yes. Showing a printout of your results to your aesthetic physician will help him or her see how you would like to define yourself and choose the right product combination to create the look you desire.